GAMAX means MORE!  

In line with our ongoing efforts to provide GAMAX clients with a superior investment experience, our Service Centre is now offering even more! In addition to the services already provided, we’re now offering account information via telephone. Simply give us a call. After your identity has been verified through your personal identification number, you can enquire about the current position of your shares, the balance of your savings, or the status of a modification order.

Taking advantage of this extra service is simple!

Obtaining account information over the phone is only possible after identity verification specific to the account in question has been successfully carried out. For this purpose, we have implemented a Personal Identification Number (PIN) process. The application for a PIN can be downloaded by clicking on the link below. Upon receiving your completed application via fax or post, we will issue you with a PIN within five working days.

PIN application form

GAMAX Service Centre for non-institutional (private) clients

If you have any enquiries or require assistance, please don’t hesitate to contact us. Our service hotline is staffed between 8 a.m. and 5 p.m., from Monday to Friday.

Toll-free service hotline (from within Germany):
0800 01 07 107

Service hotline (from overseas):
+49 89 960 11 230

GAMAX Service Centre for institutional clients*

If you represent an institutional client and have enquiries or require assistance, please don’t hesitate to contact our client-service representative, Sarah Thanisch.

Telephone
+352 269 764 82

E-Mail
s.thanisch@gamaxmgt.lu 

Fax
+352 269 764 54 

GAMAX e-mail address for general enquiries, comments, and feedback
info@gamax.lu

*GAMAX considers institutional investors clients identified by the following sections of the DIRECTIVE 2004/39/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 21 April 2004 on markets in financial instruments amending Council Directives 85/611/EEC and 93/6/EEC and Directive 2000/12/EC of the European Parliament and of the Council and repealing Council Directive 93/22/EEC, Annex II - Professional Clients for the purpose of this Directive: Part I. Categories of clients who are considered to be professionals, Part II. Clients who may be treated as professionals on request.