GAMAX Service Centre for non-institutional (private) clients

If you have any enquiries or require assistance, please don’t hesitate to contact us. Our service hotline is staffed between 8 a.m. and 5 p.m., from Monday to Friday.

Toll-free service hotline (from within Germany):
0800 01 07 107

Service hotline (from overseas):
+49 89 960 11 230

GAMAX Service Centre for institutional clients*

If you represent an institutional client and have enquiries or require assistance, please don’t hesitate to contact our client-service representative, Sarah Thanisch.

Telephone
+352 269 764 82

E-Mail
s.thanisch@gamaxmgt.lu

Fax
+352 269 764 54

GAMAX e-mail address for general enquiries, comments and feedback
info@gamax.lu

 

*GAMAX considers institutional investors clients identified by the following sections of the DIRECTIVE 2004/39/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 21 April 2004 on markets in financial instruments amending Council Directives 85/611/EEC and 93/6/EEC and Directive 2000/12/EC of the European Parliament and of the Council and repealing Council Directive 93/22/EEC, Annex II - Professional Clients for the purpose of this Directive: Part I. Categories of clients who are considered to be professionals, Part II. Clients who may be treated as professionals on request.

 

Order instructions 

Sell

Clients who wish to close their accounts, or sell a portion thereof, must request to do so in writing. Simply express your wishes in a signed letter or complete a modification order form by clicking on the appropriate link below. Upon completing a modification order, simply mail or fax it to us using the contact information listed below.

Modification Deadlines

The modification deadline is 2 p.m. Central European Time (Luxembourg). Instructions received by GAMAX Management AG no later than 2 p.m. Central European Time will be settled at the price on the day after the order receipt (D+1). Orders received later than 2 p.m. will be settled at the price on the second day of trading thereafter (D+2).

Please send orders by postal mail or fax to:

GAMAX Management AG
PO Box 2557
1025 Luxembourg
Luxembourg

Fax:
+352 26 154 399


 Service order for customers in Germany

 Service order for customers in Austria